Frequently asked questions

Use the fitment selector on any page — enter year, make, model and bed length and we filter the catalog to parts that bolt on. We also check every order by hand before it ships. If your configuration is unusual, call (845) 579-3631 and we'll confirm it before you pay.

Lower the tailgate, put the tape at the bulkhead down on the bed floor, and measure straight back to where the closed tailgate meets the bed. Measure inside the box, not the outside of the panels. Our measuring guide walks through it with a size chart.

For bed covers, usually not — bed length is what counts. For running boards, nerf bars and bumpers it decides the part number entirely. Crew Cab boards are physically longer than Double Cab boards on the same truck.

Sometimes. Drop-in liners can interfere with clamp-on tonneau rails, and spray-in liners change rail seating slightly. Tell us what you have and we will confirm before you order.

Often, yes. We carry far more from our brands than we list online. Call or email with the part number and we will quote it.

Free standard ground on most orders over $99 to the lower 48. Oversized freight items are quoted at checkout — never charged afterward. Alaska, Hawaii and Puerto Rico are quoted separately.

In-stock parcel items leave in 1–2 business days and typically arrive within 3–6 business days. Freight items take 5–10 business days plus appointment scheduling.

Truck caps, steel bumpers and some racks ship LTL freight. The carrier calls to schedule, delivery is curbside, and you need to be present to inspect and sign. Liftgate service is available for a fee if you have no dock or forklift.

Photograph everything including the shipping label, note the damage on the delivery receipt before signing if it is freight, and contact us within 5 business days. We file the carrier claim and ship a replacement — you are not out of pocket.

Not currently. We ship throughout the US including Alaska, Hawaii and Puerto Rico, but not internationally or to freight forwarders.

30 days from delivery on uninstalled parts in original packaging, with an RMA number issued by us first. If our fitment data was wrong we pay return shipping and waive any restocking fee.

Only when the manufacturer charges one, and we pass through their exact amount with no markup — typically up to 15% on parcel items and up to 25% on freight, for buyer's-remorse returns. Many brands charge nothing.

Generally no — manufacturers will not take back an installed part. Test-fitting is fine; mounting it to the vehicle, drilling or cutting is not. If it is a defect rather than a fit issue, it becomes a warranty claim and we handle that for you.

Send us photos, your order number and the part number. We file with the manufacturer and advocate for you. Most claims resolve in 3–10 business days and replacements ship free.

We issue the refund within 2 business days of your return passing inspection. Your bank then takes 3–10 business days to post it.

You get a tracking email when it ships. You can also look it up on our order tracking page with your order number and email, or call us.

Yes, any time before it ships — call rather than email, since email may not reach us before the label prints. Special-order and custom items enter production quickly and may not be cancellable.

Yes. Active duty, veterans, police, fire and EMS qualify for our Military & Heroes discount. Details are on that page.

We do. Contact us with what you are outfitting and how many units and we will put together pricing.

All major credit and debit cards, PayPal and Shop Pay. Card data is handled entirely by our PCI-compliant processor — we never see your full card number.